What does Rich & Richer sell?

Can I build my own candy mix?

Will my order look exactly like the photos?

Do you make substitutions?

Where can I find ingredients and allergen information?

How should I store candy?

How fresh is the candy?

What currency do you use?

When is my order accepted?

Can I change or cancel an order?

Why did a promotion code fail?

How quickly will my order ship?

Where do you ship?

Will I receive tracking?

What if I entered the wrong address?

What if the weather is hot?

What if tracking says delivered but I cannot find the package?

What if an item is wrong, missing, damaged, or unsafe?

Can I return candy because I changed my mind?

How long do refunds take?